If you experienced a ban for queue dodging despite not intentionally dodging the queue, it could be a technical issue or a bug in the game system. Here are a few steps you can take to address the situation:
Check for Server Issues:
Check if there are any ongoing server issues or maintenance activities on the game's official social media channels or forums. Sometimes, disruptions in the server can lead to unexpected problems.
Submit a Support Ticket:
If you believe this was a mistake or a technical issue, you should submit a support ticket to the game's customer support. Provide details about the incident, including the time, date, and a description of what happened. Game developers often investigate such reports and can assist in resolving the issue.
Check Your Internet Connection:
Ensure that your internet connection is stable. If there was a momentary disruption in your internet connection during the agent selection or loading screen, it might have been interpreted as dodging.
Update the Game:
Make sure that your game client is up-to-date. Sometimes, issues like this can be resolved by updating to the latest version of the game.
Avoid Alt-Tabbing or Multitasking During Agent Selection:
Avoid switching to other applications or multitasking during the agent selection phase. Sometimes, such actions can cause connectivity issues or disrupt the loading process.
Review Game Logs:
If possible, check the game logs for any error messages or unusual events that occurred during the time in question. This information can be useful when reporting the issue to customer support.
Remember that the game's customer support is the best channel for resolving these types of problems. They have the tools and resources to investigate account-related issues and address them appropriately.
