I agree, the riot games support is not good, I tried paying in the game but it always says transaction declined or did not process, I saw some tutorials and they just said firewall things that didn't even appear in my own firewall. So I decided to contact Riot Games Support, when I contacted them they just said we are sorry this is happening to you or something like that, and I do not like this issue because I have to buy gift cards from online websites to get Valorant points in the game and it cost more money because the websites have a fee + tax I don't know why. Riot should start investing in better support because they are really not helping very much with they're support, they just say something about we are sorry for the inconvenience and make another ticket or just sorry.
I have also had issues with throwers, they are so annoying, the problem is that you report them and riot just doesn't care. The valorant support tickets DO NOT WORK, they are too busy doing what? Because there is no way they just put support tickets and report buttons for them to not even work. The only one that work I think is text chat and voice chat abusing because you get warnings from that, but when you report people from sabotaging Riot doesn't care.
I also think Valorant will die soon if Riot doesn't start taking action and paying more attention to their community and players instead of fixing bugs for now. I hope in the next patch bugs Riot will start investing more in support tickets and reports