Valorant Needs To Fix Issues With Throwers

nosafetycertain

I just played my 5th game in a row over the last 5 days with someone on my team who admitted to me during text comms that they were throwing and it was an "alt" account and that they "DO NOT CARE". They added they have been doing this for "months". I report these people through natural channels of course and I've even opened a few formal support tickets. My last 2 support tickets have gone "unanswered" and I cannot even view them from a status perspective - so I am not sure what Riot Games is really doing to invest in this area.

I think this has always been a problem and Riot has continued to improve over the last 4 years, but I do not feel they are investing "enough". This problem is not as bad with other companies and other platforms with similar games. This level of endless throwing and abuse does not happen with games like Overwatch.

I have come here to post because I am not sure what else to do. I love this game. I want to play in a place where I feel like there is some type of control over other people's behavior for toxicity and not allowing others to blatantly abuse others. In the old world, people could just "leave" games. We can't leave games in Valorant, because we are punished and have to just "suffer on" because of existing controls in Valorant's game mechanics to prohibit people from leaving matches and requirements to "Surrender". This is the last milestone where throwers have figured out how to abuse the game controls and Riot Games is not taking enough action to police it effectively. I don't want to quit this game but I will have to if action is not taken soon given Riot does not seem to have an effective mechanism to control this and seem's to be ignoring the larger problem.

I would be happy with paying for a single account. Freeware of accounts NEEDS TO END. Start tracking MAC address and IPs to link to people's accounts. Treat throwing/feeding as severely as cheating. Find people's "main accounts" who are throwing on alts and BAN THEM TOO. Please Riot - protect this game, it will die an early death if you do not.

KosukeTashibana

I agree, the riot games support is not good, I tried paying in the game but it always says transaction declined or did not process, I saw some tutorials and they just said firewall things that didn't even appear in my own firewall. So I decided to contact Riot Games Support, when I contacted them they just said we are sorry this is happening to you or something like that, and I do not like this issue because I have to buy gift cards from online websites to get Valorant points in the game and it cost more money because the websites have a fee + tax I don't know why. Riot should start investing in better support because they are really not helping very much with they're support, they just say something about we are sorry for the inconvenience and make another ticket or just sorry.

I have also had issues with throwers, they are so annoying, the problem is that you report them and riot just doesn't care. The valorant support tickets DO NOT WORK, they are too busy doing what? Because there is no way they just put support tickets and report buttons for them to not even work. The only one that work I think is text chat and voice chat abusing because you get warnings from that, but when you report people from sabotaging Riot doesn't care.

I also think Valorant will die soon if Riot doesn't start taking action and paying more attention to their community and players instead of fixing bugs for now. I hope in the next patch bugs Riot will start investing more in support tickets and reports