, and I am writing to report a serious technical issue caused by your game Valorant, which results in a complete system freeze, making it impossible to use the PC while or after running the game.
I want to emphasize that my computer is built entirely with brand-new and high-end components, assembled professionally, and performs flawlessly with every other application and game. Below are the specifications of my system:
CPU: AMD Ryzen 9 9800X3D
GPU: NVIDIA RTX 4080 MSI Suprim X
Motherboard: MSI MPG X870E Carbon Wi-Fi
RAM: 64GB G.Skill DDR5 6000 MHz
PSU: Corsair 850W Plus Gold
Cooling System: NZXT Kraken 240
Monitor: QHD
Operating System: Windows 11 Pro (fully updated)
The issue occurs only when running Valorant: the system completely freezes (hard lock), requiring a forced reboot. I have already tried reinstalling the game, updating all drivers, and performing clean installations, but the issue persists.
I kindly request your technical team to investigate this matter and provide a solution as soon as possible, as it is preventing me from playing and affecting the normal use of my computer.
I am available to provide system logs, crash dumps, or any other information that may help resolve the issue.
Looking forward to your prompt reply.
