All VALORANT technical issues and bug reports should go in this thread. Do keep in mind that there are no official Riot support staff on these forums. Your best bet to get into contact with Riot support is directly through their website: https://support-valorant.riotgames.com/hc/en-us You can also try contacting them on their Twitter support account: https://twitter.com/riotsupport

so my client closes all the time out of nowhere and my machine has the basic requirements to be able to play but in the same way it closes alone and sometimes there is an error called "Out of video memory trying to allocate texture!" someone help me please

I have a 4k screen, but I can't get Valorant to play nice with any other resolution. If play in 4k I have black bars on the side of the game. If I pick any other resolution the mouse pointer is off axis. If you would like a video clip I can provide. Thank you!

Cosmetic Issue Tier 8 Card: Code Red Image of Weapon is zoomed in when first viewed, and you can't zoom out

Hey everyone, so about 5 days ago I got a Valorant key finally and have been playing non-stop ever since. No bugs, no errors, nothing. The game has been running smooth! Until yesterday, when I decided to get on Valorant and stream and play a little bit, I started getting this error (error code 54). I couldn't even get into the main menu screen. So, I finally uninstalled the game, re-installed it, and then finally got able to get into the game. I thought my problem was solved, until when me and my 3 roommates (all on the same internet) decided to queue together. I couldn't select an operator, everything on my account showed up locked, even previous cards I have unlocked. I can't change anything. So I did a complete fresh install of the anti-cheat, etc. And have gotten Error 54 ever since. Haven't been able to even get into the game. And when I do, I can't pick an operator. If anyone knows any fix to this please help! I have done a fresh install, network options reset, reset my router, computer, etc. And nothing has changed. The reason I'm confused about this is because my 3 roommates are able to play perfectly fine. It is only me having this issue, even after the fresh network reset, internet reset, computer restart, everything. No avail. TLDR: Getting Error 54 everytime I launch, can't get into the game. And when I do get in and queue, I cannot pick an operator and I get a cooldown.

In the map Split there is a bug or a cheat where going towards A, in A lobby or cubby type area, enemies can shoot through the walls without being seen. pls fix rito

2.png Ich bekomme beim starten diese Fehlermeldung. Alle Visucal C++ Versionen wurden deinstalliert und erneut Installiert. Alle Versionen wurden von der Microsoft Seite gedownloadet. Ich hab die 32 bit und 64 bit Versionen jeweils einzelnd und gleichzeitig Installiert und laufen lassen. Ich habe sogar mal versucht nur "2015" zu Installieren (alle anderen deinstalliert) und es hat trotzdem nicht funktioniert. Ich habe alle Variationen durch die möglich sind. Direct X ist auf dem neusten Stand, Netframework ebenfalls. Windows 10 Updates wurden alle Installiert. Mehr kann ich nicht machen.

Excuse me. I didnt notice that the language you speak here is english. I can't start the game and get the error above. I removed and installed all of the Microsoft Virtual C++ versions. I installed both the 32bit and 64bit versions. I also tried only installing the 64 bit version or just the 32 bit version which normally doesnt matter, especially on a windows 10 system. I even only installed the required 2015 version and removed everything else, i tried the bundle version 2015-2019 and just the 2015 download. Ive gone through every possible variation and it doesnt work. Direct X, Netframework all have the lates versions and are fully updated. Windows 10 updates are all fully installed and no further updates are being found. I also repaired the already installed Visual c++ versions. I will not replace the "dll" files from unknown sources as that could create fatal damage and make the problem even worse. I don't know what else i can do so maybe its a problem with the game?

Whenever I try to load into Valorant it comes up with a error message that says, that I need Microsoft Virtual C++ 2015. So I went to my folders and it was downloaded. I deleted it then downloaded the 64x version. It still came up with the error message. So I restarted my computer and I went back in and it still had the message. Is there a way you guys could fix this?

In the new update you can now see the Bucky right click animation through the map anywhere. I have a video but it won't let me upload it. Issue is super easy to reproduce though, just go to any map and have someone right click with the bucky.

BIG NEW BUG FROM PATCH. Me and a friend played a game. All was normal,but after the game we are stuck in a loading screen. me and the other players on my team are stuck on this loading screen whether we close the game, restart computer. same loading screen. Any ideas?

Technical Issues/Bugs Megathread: Page 5

Technical Issues/Bugs Megathread

phylth1

[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-17/1589748096-888777-image.png]
Tried uninstalling, just to get Jett telling me the servers are down, and it has been more than 24hrs since I've been able to play. It kicked me out mid-game and I tried to re-open it and this popped up.

Protokk

[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-18/1589824889-994388-valorantvisualbug.png]
Visual Bug when trying to pick up items.

Faro

Hi, I need some help. I have installing dependency problem since a month. I've tried everything. I even contacted with riot a lot. I have Win10. My PC is good and Valorant should work excelent, but I can't install it.
I've tried:
-restarting computer multiple times,
-uninstalling all Riot's games and files,
-uninstalling Riot Vanguard manually,
-reinstalling Vanguard and Valorant,
-using many comends in cmd,
-sending logs to Riot a few times,
-using hextech repairing tool,
-uninstalling anti virus software.
And maybe more things. Even Riot Support employee told me that he don't know what is going on with my Valorant.
Should I format my PC? Maybe someone had the same bug and have some advices. Is something wrong with my PC or it's just client or game bug?
Thanks in advance for help.
P.S. I am beginner forum user.

mrsparrow78

riot vanguard disables my audio drivers. Does anyone know my audio driver via hd vdec solution?

halver

[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-20/1590005211-996191-bug-valorant-rank.png]
Hello guys,
Several things :

you cant send a bug report if your riot account is not somehow connected to league of legend. I tried to send bug report and it keeps redirecting me to leagueoflegend website.
As you can see in the image attached, as a bronze player, I did a game full of gold and silver and we won, why the hell am i loosing ranking points ? For the non french speaker, at the top left, it is said "ranking slightly reduced"
I use an external audio interface for my mic and every single time I launched valorant, I have to reconfigure it in valorant settings, quite boring ...

Anuran

Yo. I have 2 problems.
First:
Vanguard doesn't start sometimes. I have to restart my PC twice to get the taskbar symbol showing. Usally happens after a cold start.

Second:
I get huge lag spikes during games. Up to 650 ping. I checked my network monitor and there was nothing but Valorant at around 350kb/s. And no, I had no Inkognito tabs open 😛

RIOT pls fix

Malvioli

My Valorant doesn't open:

"The program can't start because d3d11.dll is missing from your computer. Try reinstalling the program to fix this problem."

Sergio

Malvioli This is usually solved by updating the operating system, or installing the latest versions of Microsoft VC Redists: https://aka.ms/vs/16/release/vc_redist.x64.exe

DaveyBoyo

Hud disappears:
I went into a match, and my hud was gone (my hp was gone, my ability reader on the bottom was gone, and my map didnt have anything on it besides the actual terrain). when i go into the training, it is perfectly fine, but it hasnt worked for 2 straight matches.
Any suggestions? Thanks

[unknown] Never mind, I uninstalled then reinstalled and it is working fine

DemCyclone

Sooo I joined a competitive match, went to agent select and i couldnt select an agent. complete bs that i got penalized for an hour. this is the games fault, not mine

30m81e

great job RIot
after last update I can't even report those imbeciles
your "game" is "better" day after day

armorgator

Audio Bug - Jumping and landing on stairs sometimes dont make a sound. So jumping forward and landing going up the stairs dont make landing sound. But Jumping and landing going down the stairs do.

POLYDANK

Floating Hands (common): I think it's triggered by player death during shooting animation.
[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-29/1590736255-689361-2020-05-19.png]

Sage's gun cannot be seen through the barrier.
[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-29/1590736796-819939-2020-05-24.png]

Sova in standing animation after reconnecting to the game (note that Sova is dead). Also, there is an artifact in the bottom left of the screen.
[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-29/1590736897-29225-2020-05-26.png]

A rare visual glitch.
[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-29/1590736985-839269-2020-05-23-2.png]

Rayck1887

Hi, i reach rank 5 in the battle pass but i dont get the spectre skin.
It says unlocked but i cant epuip it.

Anyone else with this problem?

ThermalBLT

Found a bug while playing the game
[upl-image-preview url=https://valorantforums.com/assets/files/2020-06-02/1591106402-980808-image.png]

PowerRSD

Same Problem here, not only the skins, also the banner etc. are unequippable for me

Mietwa

Same ;c

Protokk

that's gotta hurt so many issues

duckduxx

Can some one help me yesterday i played every day, today when i was going to play valorant said the vanguard is not active and i need to reboot my pc, but when i try to reboot my pc crash before windows screen, then i need turn my pc with the power button

Protokk

duckduxx I suggest for you to reinstall Valorant completely this has happened to me and it is the only thing that solved it for me there might be other guys wish I have no clue about.

Flyoverkill

duckduxx same issue . Reinstalled everything multiple times and no luck so far ... This is sooo bad

I was able to play the day on the release but then this happens. Been trying to fix this for hours now. I'm so glad I didnt buy a battlepass on day one and now im sure I won't . I will give it a week if they fix this if not bye from my end. Such a shame , was looking forward to playing this but with this vanguard issues which won't even boot up your windows is just WTF
.. why you even release this crap. Some ppl need to be fired

duckduxx

Protokk i already reinstall but the problem continues and i searched and many people have the same problem especially if the antivirus installed is AVG or Avast seems that vanguard conflit with the new uppdate of antivirus and result that every time you try reboot to activate the vanguard the pc freeze before winwods screen appear

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