Hi everyone! I've been playing Valorant since the game first opened and i played it casually almost every day. I've never said something toxic or offended, never used some third party application etc. The last time i logged in was around December 2021 and i've been really busy with works and any other stuff starting from 2022. Just when i want to have a break from works and back to play valorant again, i got the notice that i've been permanently suspended when i logged in and it said that i've been banned because the using third party software. It was really strange because i've been inactive for almost 2 months and no one used my account. I've tried to contact riot through email and the answer that i got was some bot answer like " Our investigation confirmed that this is an account that is related to the usage of scripts, hacks, exploits, or unauthorized third-party programs in VALORANT (we're unable to tell which program). Because of that, the account will remain permanently suspended. ". It just really disappointing from a huge game developer like riot games that you guys just banned my account without notice and unknown reason while the account was inactive. All the time and money that i've spent on this game were treated like a trash. Does any of you have the same experience as me?

bryank4678 The same thing happened to me today, out of nowhere. All my skins are gone now. THANK YOU RIOT GAMES

I wonder how they even see that you have third-party software when you don't have I wonder how they even see that you have third-party software when you don't have

same here, banned for using third party software, with the same generic answer apparently they can ban you for using any software, i have been banned for using a software that they themselves said they would never ban anyone for using it on the reddit forums. they themselves said they would at best block that software well i was banned after 3 days of playing and without any warning, nobody accused me of using cheats but they don't do any further investigation, their anticheat system marks you as a cheater and there is nothing else to do.

Same here got banned for using "Third party software" when i logged back in after a month 🙁

I had a similar situation and unfortunately the ban remained. Setting up a new account helped, fortunately I had nothing of value on the old one

I played normally for a week then all of a sudden I try to open Val again and I’m getting the hwid 152 warning so I can’t enter the game anymore. I go ahead and check the Riot client and it doesn’t say that I’m banned so I contacted Riot support. 1 person tells me that my acc is banned for 1 year due to bad behaviour then instaclosed the ticket, I had no idea what he was talking about. So I send 3-4 more tickets then the second person tells me that there is no ban or restrictions on my account I get super confused because I was given 3 different answers. Now I think they are starting to realize the mistakes and they have opened a manual investigation of my account which will apparently take a lot of time… overall was a really time wasting experience talking with the different support people who only made it not only confusing but also worse

Same here as well. One week after I last played I got banned for "third-party software". Never once used it, never will. But whats the difference if I'm going to get banned regardless? Super pissed about this. Hundreds of hours spent gone. Money spent down the drain. Submitting tickets don't work as they claim their ban is righteous. Terrible company.

ikozni Same here, I got permanently suspended for ‘third party software’ as well when I has never used it. I submitted tickets and they kept giving me the same generic answer and believe their anti-cheat system is correct. I am devastated since I had spent so many hours and money on this game and no one cares to believe or help me. I also contacted members of their anti-cheat team on twitter but no reply.

I hope this gets fixed soon seeing how it could happen to everyone 🙁

Same here, I got permanently suspended for ‘third party software’, but i dont play my account at that time. i know something went wrong at they service. GREAT JOB RIOT. GREAT JOB

My account got permanently suspended while inactive without notice: Page 3

My account got permanently suspended while inactive without notice

Malu

The same thing happened to me aswell. Was just about to log in and that shi came up. No illegal 3rd party applications were running in the background either.

Has anyone gotten their acc back or do they really not care?

teamuffin

Malu

They don't care. They won't even tell you what app they supposedly detected you were using even if you demanded that they prove it or even if you wanted to know so you can disable it before running the game

If this was brought up in a court of law it would be considered withholding evidence and contempt.

s0kulk

Malu i have not yet

Zide

this happened to me i spent thousands of bucks on thsi game this sucks

PaulHechanova

Anyone get it reversed? Just got hit with the same thing after taking a few days break from the game. Third party software ban. Only thing I've installed in that time frame since then is DS4 for a dual sense controller lol. This is ridiculous. The first season I decide to get the battle pass and they pull this. Feel worse for ya'll who spent a pretty penny for skins.

MF_ACIDZ

Literally same thing happened to me ive spent thousands of hours and hundreds of dollars on the game. I was around diamond the entire time i played. The only third party software ive ever used has been valorant tracker which they themselves have said that it is an ok software to use. However, i still receive a permaban when my account is inactive. It doesnt even make sense to me how riot games can treat their community like such trash and get away with it. And of course riot games support team just spews the same bs every time saying "our investigation has lead us to believe that suspension for the usage of unauthorized third party programs was a valid one". This company deserves some serious backlash and havent received because they treat normal players and pro/big creators different. It honestly disgusts me that riot games can do this to so many people.

s0kulk

bryank4678 literally. i logged in after a long time because of exams and shit and i open the client and it says i was permanently suspended???? third party software????? man i play this game for fun and the only thing running in the background is discord and spotify ive spent money on this game bruh. any help???

JayTuhng

s0kulk idk man they just did it to me and they said fuck my account and money ive spent... gameing is over

faydiee

same just happen to me, haven't been playing in maybe 5-6 months, just tried to login to play a game, and it says im permanently banned. good job riot

faydiee

for third party program

twiggaboo

Just got banned today.. i think i was hacked because when i opened the game i was already in a match playing a charcter ive never played and kept getting error code 3. now i try to log in today it says im permanently banned for 3rd party program. ive never hacked in any game ever

KnightAero

I also got screwed over, waiting for appeal...

AshmitSinghSaggu

I just got banned today for AKA 3rd Party application use , didn't use razor software , only used buff 3 times like 4 months ago , used valorant tracker for like 2 days and didnt use it agian and I get banned for aka 3rd Party Use Does anyone know what should I be doin?

RitaAlbuquerque

Same happen here!
I just saw that my account is banned permanent today.. without a fucking reason and no email of saying anything..

i use Razer Software and the only software that i used is Valorant Tracker, to give me my rank to put on my stream -.-

this is ridiculous!

AshmitSinghSaggu

RitaAlbuquerque IKR ITS MESSED UP!! I submited a ticket 20 hours ago and no reply yet

MF_ACIDZ

AshmitSinghSaggu what did you say to get you unbanned. I've made 5 tickets and they all lead to bs statements on behalf on riot games.

AshmitSinghSaggu

PS I have been unbanned

AshmitSinghSaggu

MF_ACIDZ I just told them that it's not my fault I have never used 3rd party applications while using Valorant , and I am really sad that my account got banned for no reason just try reaching out again

MF_ACIDZ

AshmitSinghSaggu bro istg ive made like 5 tickets now saying that i was cheating and i dont use any third party software and they say the same bs every time : ( can you msg me ur exact chat logs and ill use the same ones and see if it helps me get unbanned cause atp im honestly desperate to get my acc back lmao\

TouchMiPonax

I havent played valorant in a month now but when i log in just today i got banned by using 3rd party software which i ddnt know i have.... i would like to appreciate to let me know what 3rd party software i was using (with me unknowingly i have nor any knowledge of a 3rd party was installed in my pc) to avoid it in the future

MF_ACIDZ

MF_ACIDZ update i was unbanned everythings good now🙂

GoldenBlack

MF_ACIDZ Hey Bro could you please tell me if your tickets were at the same time or if you actualy got answers on the 4 previous ones? I sent 4 tickets over the past 4 months they keep answering the same bs to mine too and the last one they said they would ignore the next ones I do

AayushDhadve

MF_ACIDZ how ?

LETSGOOOO

MF_ACIDZ Hey! did you get to log in and play right after the released the ban?

JayTuhng

MF_ACIDZ wow how did u do it? they tell me it is permanent and u cant get it back. NEVER cheated once i spent too much money to even chance it. i was gone for maybe 3 months

AayushDhadve

MF_ACIDZ how ?

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