VALORANT Forums

Been playing Valorant since CBT, last couple of days i was just simply launching the game to check the shop aswell as night market and immediately closed it again.
My PC is pretty new and havent changed or downloaded anything since about 4 weeks until i saw the permanent suspension today morning.
only third party which could technically interfere i am running is ghub for rgb and dpi.

wrote a ticket and hope it gets solved.

a month later

Jeremyg237 They pretend they don't care about the community and what they say, as long as they have a clean public image

Merged 6 posts from Permanent Ban for Third Party Software.
Merged 2 posts from Permanent Suspension for Third Party Software.

I got banned for no reason and i got HWID by playing spike rush with a hacker

11 days later

Lumiere_04 Same thing happened to me, i checked the tracker and just found out that someone played Jett and Reyna and only them, for two weeks - i am breach from my toes to hair, and havent played Val for 4-month, and of course ive got nothing, no mails no notifications, just permaban.

3 months later
a month later

I've been playing Valorant since the beta, have over 2800 hours of play and quickly invested €3000 in this account.

I haven't had any problems with tracker.gg or any other program the whole time.
I was playing as usual and shortly after I was permanently banned from third party programs
Of course I contacted support and they got an answer

Support : Since this case is about a specific situation, we need to review the case thoroughly first. Delays are also possible, so I ask you for patience. Thank you very much for your understanding! Riot Games Player Support

Has anyone ever had success after being banned?

    14 days later

    Reclamps see that's not true like being banned needs to have like dpi and sens apps changer or u are cheating and get banned 4-6 month's but me I got banned 3 times by this software shit bc apparently its hacks if u are good and are smurfing and just to be safe I didn't download shit other then valorant, discord, roblox, opera gx like I got banned 3 times and I still play i improved from Iron 3 to silver 2 in 67h and got banned i wasn't even at home why?? Idk anymore no matter how I try i will lose the account always get banned this game called valorant is toxic they don't have a real reason u see we get banned for them to earn money and us to lose our accounts and all we used. And I'm playing on a laptop that is for office so gives me only 20fps

      8 days later

      Weird. HWID banned for a legal/legit dpi software.... nah bro, i dont think so. Get outta here.

      a month later

      it is a real thing and i got false banned for either the same software or somthing else i spend thousands of hours and almost $1000 im freaking out and messaging all of the developers in anti cheat development to get some help no one has answered yet but im hopfull. i hope someone starts a class action lawsuit atr these companys for allowing this to happen i STG fml.

        21 days later

        ghostedgamer you get any response? I tried going through Riot support for the past 2 weeks and they're all just shutting me out saying I was caught with third-party software but I don't have anything installed but Ghub and Razer Synapse and Steelseries GG. This is seriously bugging me out since I'm banned but I don't have anything I know that could've caused it but these apps.

          3 months later

          hello,

          I got banned the july 11 2023 (12 days before my birthday) and I do not cheat, my pc was new and it was on my main with 950h of game (and only 13h of competitive plays cause I hate comp and I only play for knifing people and having fun), I was playing other games but never cheated in any and never installed any weird stuffs.

          I have searched every days since my ban, 7 months since Im searching up for the reason of my ban but the support didn't helped me so I got banned from overwatch too some days ago for THE SAME reason BUT since then, I still have no cheats installed on my pc AND I deleted the stranges apps so HOW did I got banned from overwatch too ? (the overwatch support was even worth that the valorant one and didn't even answered me, just "you cheated, bye")

          I plan on testing doing things in game like drawing ingame, changing dpi, etc and filming everything launched on my pc to see if I still get banned to show the valorant support I got banned for nothing but I have to get the patience to do it..

          here is all the apps I think can be the problems : clip studio paint, icue, logitech ghub, xppen, opera gx, spotify, some random windows drivers and memu (emulator)

          here are the things I configurated on my logitech mouse : skipping music, pausing music and changing my dpi

          help me if you can : I know you cant.. but thank you for you if you read my problem, Im getting crazy and I can't play any online games since my 2nd ban cause Im scared to be banned for nothing now..

          • qNe0 replied to this.

            So recently I bought a Valorant account and the first owner never faced any problem but after 2 days of playing, I got banned permanently. The same third-party software shit came up but I don't even use a tracker let alone hacking. Nor i use any kind of other apps for dpi changing. I tried recovering the account but sadly I didn't had all the details so yeah.

              notZORO buying accounts is illgal.. so maybe they banned you for that...

              4 months later

              My permanently ban by third party software was reversed and again it got banned for no reason ......

              13 days later

              Well, hello everyone, I have the same situation: an account that is 2 years old was permanently banned, but before that there was an error with tpm 2.0 secure boot, I had to reinstall the operating system and after that I received the same ban, they naturally did not provide any evidence that I was a cheater , they said that the system banned me correctly and that’s it, take their word for it, there were a lot of attempts and failed, but besides, it’s absurd that they didn’t provide anything, how does it work in real life, you’re accused of 4 murders, but at the same time They don’t provide you with any evidence and they imprison you for life, so what? ok, that's clear. I decided to build a new PC, everything is fine, and after 12 days I get the same lock and I’m honestly shocked. because this is a new PC, it is absolutely clean and is banned again, this anti-cheat is complete garbage because it can even react to Logitech G Hub, of course, why bother with this, it’s better to make a fuss about the fact that a girl streamer turned on voice chat for a person who is disgusting to her and said for rape and everyone immediately picked it up and started solving the problem, but they clearly don’t care how their anti-cheat works, if they banned some tarik, they would have unbanned him on the same day, but as an ordinary person, you can waste it all on brake and ignore it.

              • kvro replied to this.

                oh! i just got hit by a ban also today, 3rd party also, its funny because just build my pc almost 2 weeks old, the only apps running simultaneously with valo are RIVAtuner, OBS, LOGITECH G HUb? my pc is clean... so idont understand also how did they just hammer you with false 3rd party accusation... then with a permaban? and the support riot is so useless and repetitive bots....

                a month later

                We should ditch this game, I spent so much money on it. Yet this is how they treat there audience?