Brand new PC with only Valorant installed and a logitech app for DPI and i was banned on valorant. i made it to lvl 19 and was then banned for third party software. i actually was enjoying this game and now im HWID banned for 4 months. Is there anything i can do to get this ban lifted ?

4 months? i got banned forever for the same reason, and never cheated or used thirdparty

Damn, Maybe I should uninstall iCUE (Corsair's service for lighting, DPI, etc.)

Sipex perhaps.. I am starting to wonder if my razer software for my mouse and computer are what caused my ban...

Same thing happend to me today i wanna get unbanned i didn't cheat or do anything prohibited what should i should

literally happened to me yesterday!

Does valorant even look at these chats. I am not seeing a reply on anything

I guess Riot isn't supporting this Forum. I guess the Forum is made for Players to help players. You can open a Support ticket anytime for your problem.

I haven't played VALORANT today (January 9th, 2023), so when I tried to launch my VALORANT, it opened the Riot Client with a notice that my account has been banned Permanently from playing VALORANT. And the notice says that the ban was irreversible since my account was allegedly using third-party software. confused, I decided to create a new account in Valorant Tracker, surprisingly, it detected a recent competitive match today at 11:03 PM with the agent Jett. To be honest, I have never played Jett in my life, especially gathering a whopping 39 kills, 2 deaths, and 0 assists because I have never mained any duelists except my attempt to try Reyna in previous acts. This shows that my account has been breached and has been accessed by other people, but one thing that confuses me the most is why Riot didn't show any notifications that my account has been accessed.

So dont smurfing bro if u real not cheat

falsely banned for third party software: Page 2

falsely banned for third party software

KennyMoles

Weird. HWID banned for a legal/legit dpi software.... nah bro, i dont think so. Get outta here.

KennyMoles

EmirKurtay we"re all sad. Not really though. Pussy cheater

Midnightnewzero

Hankyfps Same here

Got ban, raised ticket, the support ignore to check.

KennyMoles If you think that there anti cheat is perfect then you are wrong. I have been playing valo since act 1, I recently bought a new pc installed valo & got ban after 1 week, I have nothing on my pc only except epic games & steam only & the only game that was installed was valo , Why do think these software as perfect when you have no data on there error rate. When the margin of error is too small to care why do you think they will care to fix it. If you are a gamer you know to have a problem specifie to you will not be fix if it not a problem for everyone. Valo is too big to care about an error rate of 1 out of 100000, What will cheater get from making a fuse about anything. If they actualy check they would know if any 3rd party software was actualy used they should even be able to tell what it'd effecting.
But no why will they it to small a problem. Think next time. This fome is not helping anyone it's only a place to inform players about the issue's faced by players

ghostedgamer

it is a real thing and i got false banned for either the same software or somthing else i spend thousands of hours and almost $1000 im freaking out and messaging all of the developers in anti cheat development to get some help no one has answered yet but im hopfull. i hope someone starts a class action lawsuit atr these companys for allowing this to happen i STG fml.

RandomUserHere

ghostedgamer you get any response? I tried going through Riot support for the past 2 weeks and they're all just shutting me out saying I was caught with third-party software but I don't have anything installed but Ghub and Razer Synapse and Steelseries GG. This is seriously bugging me out since I'm banned but I don't have anything I know that could've caused it but these apps.

actuallysmile

RandomUserHere Steelseries GG rings a bell, had it installed when i got banned too.

Came back after some months of taking a break and was banned for no reason too.
Wrote around 8 Tickets over the last few months, still banned.

I'm in the process of getting a lawyer about the issue atm, since my account had skins worth around 1000€ and i'm not willing to accept they just get away with that. Won't play the game after that because obvious reasons but i'm not accepting this behavior.

Deixune

hello,

I got banned the july 11 2023 (12 days before my birthday) and I do not cheat, my pc was new and it was on my main with 950h of game (and only 13h of competitive plays cause I hate comp and I only play for knifing people and having fun), I was playing other games but never cheated in any and never installed any weird stuffs.

I have searched every days since my ban, 7 months since Im searching up for the reason of my ban but the support didn't helped me so I got banned from overwatch too some days ago for THE SAME reason BUT since then, I still have no cheats installed on my pc AND I deleted the stranges apps so HOW did I got banned from overwatch too ? (the overwatch support was even worth that the valorant one and didn't even answered me, just "you cheated, bye")

I plan on testing doing things in game like drawing ingame, changing dpi, etc and filming everything launched on my pc to see if I still get banned to show the valorant support I got banned for nothing but I have to get the patience to do it..

here is all the apps I think can be the problems : clip studio paint, icue, logitech ghub, xppen, opera gx, spotify, some random windows drivers and memu (emulator)

here are the things I configurated on my logitech mouse : skipping music, pausing music and changing my dpi

help me if you can : I know you cant.. but thank you for you if you read my problem, Im getting crazy and I can't play any online games since my 2nd ban cause Im scared to be banned for nothing now..

qNe0

Deixune i just got falsely banned for third party software as well and the only apps i had open were: discord, HyperX Engenutiy, Nvidia Settings , Logitech G Hub , ExperTool 2 (official tool for my graphics card from Gainward ) , NiceTaskBar And Riot Client and vanguard i dont know what lead to this ban or what app ive screenshotted my whole task manager and sent logs and everything i even told them i can send vods ill keep you guys updated if they respond because i wrote to them an hour ago i never cheated or used any software inside of VALORANT or Riots any games

notZORO

So recently I bought a Valorant account and the first owner never faced any problem but after 2 days of playing, I got banned permanently. The same third-party software shit came up but I don't even use a tracker let alone hacking. Nor i use any kind of other apps for dpi changing. I tried recovering the account but sadly I didn't had all the details so yeah.

Deixune

notZORO buying accounts is illgal.. so maybe they banned you for that...

MaxUjjwalLakra

My permanently ban by third party software was reversed and again it got banned for no reason ......

SoraKasu

Well, hello everyone, I have the same situation: an account that is 2 years old was permanently banned, but before that there was an error with tpm 2.0 secure boot, I had to reinstall the operating system and after that I received the same ban, they naturally did not provide any evidence that I was a cheater , they said that the system banned me correctly and that’s it, take their word for it, there were a lot of attempts and failed, but besides, it’s absurd that they didn’t provide anything, how does it work in real life, you’re accused of 4 murders, but at the same time They don’t provide you with any evidence and they imprison you for life, so what? ok, that's clear. I decided to build a new PC, everything is fine, and after 12 days I get the same lock and I’m honestly shocked. because this is a new PC, it is absolutely clean and is banned again, this anti-cheat is complete garbage because it can even react to Logitech G Hub, of course, why bother with this, it’s better to make a fuss about the fact that a girl streamer turned on voice chat for a person who is disgusting to her and said for rape and everyone immediately picked it up and started solving the problem, but they clearly don’t care how their anti-cheat works, if they banned some tarik, they would have unbanned him on the same day, but as an ordinary person, you can waste it all on brake and ignore it.

kvro

SoraKasu i have the same exact problem as well the only app that was running in the background was spotify for me, logged in got a hwid+account ban. spent over 300 bucks just for me to be banned LMAO

NAZRAM

oh! i just got hit by a ban also today, 3rd party also, its funny because just build my pc almost 2 weeks old, the only apps running simultaneously with valo are RIVAtuner, OBS, LOGITECH G HUb? my pc is clean... so idont understand also how did they just hammer you with false 3rd party accusation... then with a permaban? and the support riot is so useless and repetitive bots....

Grim

We should ditch this game, I spent so much money on it. Yet this is how they treat there audience?

Fourtoo

Reading about 3rd party bans and running Logitech, I would hazard a guess you had set up some kind of macro in your LG software, the software its self is fine, I've used it for a long time running in the tray, I now close it as it serves no purpose other than to hog resources with its virtual mouse BS. The use of Macros although not directly cheating is in breach of TOC in that you gain an advantage over other players using a 3rd party software and thus considered so.

Akeylan

Hi I got banned on 6th of April accusing of cheating [I'm not ] anyone could get help from somewhere I tried all normal ways 🙂 gimme an unnormal way can we have an big admin here ?
@VALORANT

GuillaumeRoche

It really sucks, playing with a g pro for a while, never encountered this problem :/

matt24k

Bro, this happens to sooooooo many people, just create a ticket, ask them to manually review and demand that they tell you exactly what lead to this ban.
Make yourself available to send them any logs necessary as well.
Sometimes players get banned over software that has nothing to do with the game or with cheating (like sound drivers and so on) and often, salty players who got steamrolled will report the enemy and Riot will ban them without verifying.
That's the problem with automating bans.

qNe0

qNe0 GOOD NEWS i got an update so basically a few hours since i made the ticket it was like 6 hours i got unbanned but.. they replied the next day and they said there was nothing wrong with my account and its clean with no penalties or warnings so they are basically covering up the false ban made by vanguard so the word doesnt get out that its not perfect and has a lot of flaws probably covering it up so i wont sue their vanguard for false bans.

reedlady

2 days ago I was playing (I can't get out of iron for 2 seasons), my last few games have been disastrous. Last night I open the game and I got 2 errors from vanguard where without pressing anything a competitive loading screen appeared, I was surprised and kept trying to log in and restart my computer where on my last log in it loaded the game which I didn't started…I had 20 kills in a few rounds and when I tried to move absolutely nothing happened and kicked me out of the game. SCANDALOUS! Apparently someone got into my account using a hack and now I'm permanently banned because of them. I wrote 2 times to support, the first time I was answered that they will just look at what is happening and if my account does not meet certain conditions they will not do anything. I never used any hacks

qNe0

reedlady thats why its good to add 2 step to your account and etc you probably logged into a valorant mobile shop account or connected something to your account that you shouldnt also ip grabbing and cookie logging is also a posibility

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